The three-year old south coast bed and breakfast facility, Two Seasons Guest House, located in Treasure Beach, has been short listed for the prestigious Tourism Service Excellence Award 2010. The finalists will be presented at a ceremony in Montego Bay on May 12.
Proprietor of Two Seasons, Dr Christine Marrett, could not contain her pleasure on learning that her guest house had made it to the semi-final round. Smiling, she remarked, “Our tag line is, ‘where the welcome is warm, and the runnings cool’. I and my small staff complement (wife and husband team, Avril and Adolphus Crowe) try to ensure that each guest is warmly welcomed and made to feel at home. Singles, couples, families, local and overseas visitors – all are welcome. Just getting to the semi-finals assures me that we are doing something right and gives me the impetus to improve.”
The Tourism Service Excellence Programme was launched in 2008 and the first awards presented in 2009. It recognizes organizations and individuals for their exceptional commitment, leadership and innovation in customer service in the tourism industry. Beginning with an application, there is a rigorous programme of review and analysis of customer service delivery which takes place in the various resort areas over several months.
“Treasure Beach is the home of community-based tourism, and is comprised of largely small guest houses and villas. Visitors and residents mix freely, so hospitality is not only the purview of persons working in accommodation properties”, she remarked.
In the short space of time that Two Seasons Guest House has been operating, Dr. Marrett has produced a number of high quality stage shows, in particular the Treasure Beach Jazz Escape which happens on the eve of Father’s day, prompting the tag line, “Come for Jazz, stay for Father’s day”. Treasure Beach Jazz Escape is the south coast leg of the International Jamaica Ocho Rios Jazz Festival, and this year will be staged on Saturday, June 18.
On Saturday, May 28, the grounds of Two Seasons Guest House will be abuzz when 13 Jamaican authors and the Nigerian short story writer, A. Igoni Barrett, assemble to share their writings at the Talking Trees Literary Fiesta, one of the events of the Treasure Beach Bread Basket Festival, which will run from May 27-29.